We want you to get the most from Sky so we offer a number of services for our customers with accessibility requirements, like alternative billing formats including braille, large print and audio CD. We have other ways of contacting us too, like British Sign Language via an interpreter or Text Phone. And we’re trained to support Power of Attorney accounts. Please let us know if you need any extra assistance or would like to register your account with us.
We work with people and organisations who keep us learning and improving. For example, the Royal National Institute for the Blind share their expertise on our Sky box display, our apps and websites. Action on Hearing Loss supported us when we launched subtitles on demand, helping us test our service with people affected by hearing loss. And Dementia Friends trained us to make sure we offer the best support to people affected by dementia.